- #OUTLOOK 2016 INDEXING OPTIONS GREYED OUT HOW TO#
- #OUTLOOK 2016 INDEXING OPTIONS GREYED OUT WINDOWS#
Go to this Understanding Search Scopes blog for more details about what scopes are supported when. This is a design limit that's currently being worked on for future updates. To search a Shared Mailbox, click the mailbox and use the Current Folder scope. In the Value data box, type 1 to enable the registry entry, and then click OK.Ĭlose the registry editor, and then restart Windows. Right-click DisableServerAssistedSearch, and then click Modify.
Type DisableServerAssistedSearch for the name of the DWORD, and then press Enter. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Search In the registry editor dialog box, find this subkey in the registry, and then click it: In the Open: box type regedit, and then click OK. In Windows, right-click Start, and then select Run.
#OUTLOOK 2016 INDEXING OPTIONS GREYED OUT HOW TO#
For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows. Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Please make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Important: The following steps show you how to modify the registry. You may want to make this profile the new default profile and transfer information from your old profile to the new one. If search works, there may be an issue with your old profile. In the drop-down list in the Choose Profile dialog box, choose the new profile name you created and select OK.Ĭlick in the Search box and try your search. Under When starting Microsoft Outlook, use this profile, choose Prompt for a profile to be used and then select OK. You'll find the new profile name you added listed on the General tab in the Mail dialog box. If prompted, provide account information, such as email address and password, and select Next. In the Profile Name box, type a name for the new profile, and then select OK.
In the Mail Setup - Outlook dialog box, select Show Profiles, and then select Add in the General tab.
#OUTLOOK 2016 INDEXING OPTIONS GREYED OUT WINDOWS#
Or, you can exit Outlook, and open Mail in the Windows control panel. In Outlook, select File > Account Settings > Manage Profiles. This process can take a few minutes but should fix your Outlook search problems.Follow these steps to create a new profile and test search: Select the relevant account, press Open, then Start. Hit Browse, then copy and paste your personal folder file location into the address bar. If you can only see an OST file at the above location, it's a sign that you're using IMAP, rather than POP3, to check your email.įound everything? Great! Now right-click scanpst.exe and select Run as administrator. Outlook 2010, 2013, 2016, 2019, and users of newer versions should find their personal folder file at: C:\Users\YOURUSERNAME\AppData\Local\Microsoft\Outlook You also need to know the location of your PST file. If you haven't set up a POP3 email account, but fetch email using IMAP, you might not find the file.